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  • Complaints and feedback about us

    Australian Health Practitioner Regulation Agency
    The purpose of Ahpra’s Complaints Management Framework is to listen to the concerns raised by people, and respond to complaints promptly, empathetically and fairly. ... You…
    Date published 24 October 2022
    www.ahpra.gov.au/About-AHPRA/Complaints.aspx

  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    The current health service complaints management system has now been in operation in Queensland for just over two years. ... It was intended to introduce a better system for…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx

  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Reflect on and respond to patient complaints. Monitor, respond to and report complications, adverse events, complaints. ... Clinical audit. Clinical effectiveness. Research…
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx

  • Checklist for practitioners handling feedback and complaints

    Australian Health Practitioner Regulation Agency
    Put in place and publish effective feedback and complaints management policies and procedures. ... Regularly review policies on feedback and complaints management, informed…
    Date published 20 December 2023
    www.ahpra.gov.au/Resources/Checklist-for-practitioners-handling-feedback-and-complaints.aspx

  • Resources

    Australian Health Practitioner Regulation Agency
    A checklist for practitioners to help resolve feedback and complaints made by patients, clients or carers when they are first made directly to the health provider. ...…
    Date published 1 January 2006
    www.ahpra.gov.au/Resources.aspx

  • Our principles for dealing with complaints about Ahpra

    Australian Health Practitioner Regulation Agency
    We talk to people about what is and isn’t possible during the complaints management process and explain why. ... Expand. Our complaint management framework is appropriately…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints/Our-principles.aspx

  • Fees

    Australian Health Practitioner Regulation Agency
    We welcome your feedback as it helps us improve our services and we have a complaints management framework in place to make sure we listen to your concerns, and respond to…
    Date published 22 March 2024
    www.ahpra.gov.au/Registration/Registration-Process/Fees.aspx

  • Accreditation publications

    Australian Health Practitioner Regulation Agency
    108 KB,DOCX). 9 October 2020. Management of complaints relating to accreditation functions under the National Law - a guidance document. ... Document date. Management of…
    Date published 13 December 2023
    www.ahpra.gov.au/Publications/Accreditation-publications.aspx

  • Our Teams

    Australian Health Practitioner Regulation Agency
    Express. Case management. International. Program management. Performance, quality and experience. Customer service team. ... Notifications. Our Notifications team is…
    Date published 5 June 2024
    www.ahpra.gov.au/careers/our-teams/

  • Consultations

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 1 January 2006
    www.ahpra.gov.au/News/Consultations.aspx
Displaying results 1 to 10 of 4,630

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Page reviewed 28/07/2015